Careers at 20|Twenty
Current Openings
Optical Sales Associate
Are you looking for a new career with development potential? No experience required! We provide training and will pay for certification.
20Twenty Eyecare is looking for Opticians to provide eyewear to the patients of our practice. This includes all selling, fitting and dispensing of eyewear within the boutique. Delivering an exceptional purchasing experience to our patients is paramount, so our opticians work directly with the doctor(s) to develop rapport with our patients, ensuring connections with those in their care. This role can be fast paced, requires attention to detail and frequent patient interaction, so we are looking for candidates who thrive in this kind of environment and excel in providing compassionate care.
Sample Job Responsibilities:
- Assist patients with frame selection with an eye towards multiple pair sales
- Merchandising and display of all frames in the eyewear boutique
- Place all eyewear orders and work with the lab for appropriate delivery
- Communicate delivery expectations to patients according to the practices dispensing policies
- Manage all warranty replacements for patients and product returns to vendors
We offer highly competitive wages, paid vacation, education and insurance benefits.
What we offer:
- Competitive wage matrix commensurate with experience
- Health Insurance
- Health Savings Account
- 401k
- Varied bonus programs
- Uniform allowance
- Free annual eye exam
- Free contact lenses or complete set of glasses, plus employee discount
- Paid day off for your birthday!
- Paid personal & holiday leave
- Opportunities for professional development and continuing education
Status: Full time
Schedule: Monday through Friday, 8-5pm
Education: High School Diploma or equivalent preferred
Experience: none required—we will train the right person!
Location: Bozeman, Montana
Optical Department Manager
Are you looking to use your opticianry experience in a manager role? 20Twenty Eyecare is looking for you!
This role is responsible for managing the overall performance of the Optical Department, including all staffing functions, day to day operations and achieving sales and service goals. This is a privately-owned operation with a focus on educating the patient and fulfilling their optical needs. We stress teamwork and are seeking a manager with experience and knowledge of all aspects of the optical process.
Sample Duties and Responsibilities:
- Implementing frame board management
- Managing inventory
- Explores effective ways to grow the practice and increase profitability
- Help resolve any patient issues timely to ensure exceptional customer experience
- Responsible for managing, coaching and developing the optical staff
- Identify and provide motivation, training and coaching to individual optical staff members as needed
- Maintain office policies, inventory management and expense controls
- Develop staff work schedules and maintain staffing budget
- Assist in setting KPI and production goals for the optical KPIs. Track and report and meet regularly with practice managers to discuss performance and opportunities.
Knowledge, Skills and Abilities:
- Technical expertise in vision care procedures, technologies and products
- Proactive leadership: the ability to motivate, coach, train and manage a team
- Customer Service: the ability to understand customer needs and ensure satisfaction
- Administrative abilities: effective inventory management, staff scheduling, workflow organization and record-keeping.
Required Credentials:
- High school diploma or GED or a combination of education and experience may substitute.
- Preferred: Associate’s degree in a related field.
- ABO Certified
Required Experience:
- Minimum 3-5 year management experience preferred
- Minimum 3-5 year optician experience preferred
What we offer:
- Competitive wage matrix commensurate with experience
- Health Insurance
- Health Savings Account
- 401k
- Varied bonus programs
- Uniform allowance
- Free annual eye exam
- Free contact lenses or complete set of glasses, plus employee discount
- Paid day off for your birthday!
- Paid personal & holiday leave
- Opportunities for professional development and continuing education
Status: Full time
Schedule: Monday through Friday, 8-5pm
Location: Bozeman, MT
Ability to relocate: Bozeman, Montana; Relocate before starting work (required)
Application Form
20|Twenty Eyecare
What our Employees are saying
“There are many reasons why I like working for 20Twenty, but here are a few. They are very flexible and helpful with my schedule. The team that I work with, the Doctors, and everyone else in the company are very knowledgeable, kind, and patient with me whenever I have any questions or concerns about patients or services. And lastly, the training I received for the position was smooth and accurate which assisted me in becoming a good asset to the team. Overall, 20Twenty eyecare is one of the best companies I have worked for.”
20|Twenty Eyecare
What our Employees are saying
“I enjoy working at 20Twenty because we have such a great team. Everyone is extremely welcoming and kindhearted. It makes it easy to come to work with a smile on your face and a positive attitude. I have learned so many things about eyes, and am continuing to learn something new every day!”